<span id="lblNoFrames"><h1>Progress Annual Report 2009</h1><br/>Performance 2008/09 Viable Green light Properly Governed Green light Properly managed Green light 2 stars Promising prospects for improvement All figures as at 31st March 2009. Number of homes Repairs performance Average weekly rents Number of employees Audit Commission Inspection Tenant Services Authority Progress Housing Group Shared Ownership 40 Leasehold for Older People 12 Market Rent 27 Total 79 New Progress Housing Association General stock, South Ribble 2,530 General stock, North West 175 Housing for Older People 950 Supported Housing 32 Other (includes leased housing, staff accommodation and non-social housing) 226 Total 3,913 Progress Care Housing Association Progress Care provided 2,814 units of accommodation, working with 103 support providers in 84 local authority areas. Supported Housing 1,887 Women's Refuge 8 Keyworker Accommodation 590 Shared Ownership 11 Market Rent 3 Staff Accommodation 264 Other non-social housing 51 Total 2,814 New Fylde Housing General stock, Fylde 1,299 General stock, North West 21 Housing for Older People 431 Supported Housing 126 Other (includes leased housing, staff accommodation and non-social housing) 78 Total 1,955 New Progress Housing Association General needs 1 bedroom £62.14 2 bedroom £70.43 3 bedroom £78.06 Progress Care Housing Association Supported housing £144.89 New Fylde Housing General needs 1 bedroom £56.93 2 bedroom £63.14 3 bedroom £65.25 These figures all exclude service charges. New Progress Housing Association The total number of repairs completed was 18,399. Performance Target Emergency (24 hours) 98.4% 98% Urgent (7 days) 97.3% 96% Routine (31 days) 96.2% 96% Progress Care Housing Association The total number of repairs completed was 7,587. Performance Target Emergency (24 hours) 98.2% 98% Urgent (7 days) 96.1% 96% Routine (31 days) 97.4% 96% New Fylde Housing The total number of repairs completed was 7,547. Performance Target Emergency (24 hours) 99.5% 100% Urgent (7 days) 99.4% 100% Routine (28 days) 99.3% 100% Progress Housing Group 206 (including 131 from our Property Services division) New Progress Housing Association 129 Progress Care Housing Association 68 New Fylde Housing 71 Total 403</span>